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Mastering ancillary revenue with SiteMinder expert partner, Pablo Torres

  Posted in Resources  Last updated 10/04/2025

In today’s competitive hospitality landscape, driving revenue beyond the traditional room rate is no longer a luxury—it’s a necessity. That’s where Pablo Torres, hospitality consultant and SiteMinder Expert Partner, comes in. With over two decades of  experience, Pablo’s expertise is helping hotels unlock hidden revenue potential. SiteMinder is proud to partner with Pablo, a true pioneer in hospitality revenue strategies, to help properties thrive in this ever-evolving market.

The power of ancillary revenue: unlocking new profit streams

Ancillary revenue is the key to increasing profitability without raising room rates, a concept often overlooked in the hospitality industry. Hotels, restaurants, bars, and spas all have untapped opportunities that can significantly boost their bottom line. Whether it’s upgrading guest experiences or optimizing F&B operations, there’s no limit to what can be achieved.

With SiteMinder’s powerful tools, hoteliers can tap into dynamic pricing, personalized offers, and seamless integrations that make it easier to track and boost ancillary revenue. Using data to personalize guest experiences creates more opportunities to offer value-added services that increase spend per guest—without affecting the room rate.

Mastering Ancillary Revenue by Pablo Torres

Pablo’s newly released book, Mastering Ancillary Revenue, serves as a comprehensive guide for hospitality professionals aiming to boost their revenue. With over 200 pages packed with practical insights, real-world examples, and proven strategies, it covers everything from identifying new revenue streams to leveraging technology and guest-centric marketing.    

The book draws on Pablo’s extensive experience consulting for hotels across 30 countries, including real-life scenarios from over 400 projects. It’s designed not just for large hotel chains but also smaller properties and boutique businesses looking to make the most of their existing assets.

Key learnings from Pablo’s book: actionable strategies for hoteliers

Thinking beyond room rates
The book teaches hoteliers to uncover hidden revenue opportunities by monetizing existing assets, like converting lobbies into co-working spaces or offering wellness experiences. With SiteMinder’s flexible platform, you can easily diversify your revenue streams.

Technology: your secret weapon for profitability
Technology, like AI and real-time booking tools, plays a crucial role in ancillary revenue. SiteMinder helps hoteliers optimize offerings with data-driven insights, enabling personalized guest experiences and boosting revenue.

Empowering staff for success
Pablo emphasizes staff training to identify upselling opportunities. SiteMinder’s tools help your team effortlessly suggest upgrades and upsell services, creating memorable guest interactions that drive repeat business.

The guest-centric approach to ancillary revenue
Pablo’s book shows how personalized, emotional experiences drive guest spending. SiteMinder’s technology allows you to tailor offerings to individual preferences, ensuring guests are more likely to indulge in value-added services.

Why SiteMinder is the perfect partner for your ancillary revenue strategy

As an Expert Partner with SiteMinder, Pablo Torres is not just a consultant; he’s a strategic ally who helps hoteliers leverage SiteMinder’s full suite of features to achieve long-term profitability. Whether it’s integrating dynamic pricing for room upgrades or creating personalized guest experiences, SiteMinder’s platform supports hoteliers in implementing the strategies outlined in Pablo’s book.

With SiteMinder’s easy-to-use platform, you can integrate and manage all your revenue-generating services in one place, making it simpler to track performance and optimize your efforts. SiteMinder’s cloud-based solutions offer real-time updates, enabling you to make quick, data-driven decisions that positively impact your bottom line.

A future-ready approach to ancillary revenue

As the hospitality industry continues to evolve, the focus on ancillary revenue is only going to grow. Hotels that succeed in maximizing these streams will set themselves apart from the competition. Pablo’s book and his partnership with SiteMinder offer the roadmap for success, helping hotels future-proof their revenue strategies.

We’re proud to work with Pablo Torres, an Expert Partner at SiteMinder, and together, we aim to help hotels navigate the ever-changing landscape of hospitality and unlock their full revenue potential.

Ready to take your hospitality revenue strategy to the next level? Discover actionable insights and expert strategies in Mastering Ancillary Revenue by Pablo Torres. Don’t miss out on unlocking your property’s full potential—purchase the book today and start transforming your revenue approach!

Buy the book here

 

By Mark Dawson

Mark is the Performance Marketing Director at SiteMinder, the only software platform that unlocks the full revene potential of hotels. With nearly 20 years experience in digital marketing and technology, Mark understands how important it is to ensure brands are visible online and that hotels maximise their potential from a range of digital channels as cost-efficiently as possible.

 

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