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Hotel gym: Guide for hotel owners and managers

  Posted in Resources  Last updated 26/03/2025

What is a hotel gym?

A hotel gym is a dedicated space within a hotel where guests can maintain their fitness routine while travelling. It typically includes a mix of cardio machines like treadmills and stationary bikes, free weights or resistance training equipment, and sometimes more specialised offerings like yoga mats or rowing machines. Some hotel gyms are compact and serve basic fitness needs, while others rival full-service fitness centres with personal trainers, spa services, and group classes. 

The goal is simple—help guests stay active and feel at home, even while travelling.

For hotel owners, the value of a gym isn’t just in the equipment. It’s in the perception of care and convenience you offer guests. Whether someone’s squeezing in a quick workout before a meeting or unwinding after a long travel day, your gym can make the difference between a good stay and a great one.

In this blog, we’ll show you how you can turn your hotel gym into a win for your guests, your staff, and your business.

Table of contents

Why hotel gyms matter for guests

Today’s guests aren’t just looking for a bed—they’re looking for experiences that match their lifestyle. Fitness is a big part of that for many travellers, whether they’re on a business trip or a weekend getaway. A well-equipped gym gives guests the chance to stick to their routine, and that kind of consistency matters to many. It’s about helping them feel comfortable and taken care of, even when they’re far from home.

The rise of wellness-focused travel has also raised the bar. Guests now expect more than just a treadmill in a small room. They’re looking for thoughtful amenities that support their health goals—think clean spaces, modern equipment, and perhaps even extras like wellness snacks.

For hotels, this presents an opportunity. A gym isn’t just another amenity—it’s a way to boost guest satisfaction and set your property apart. It can drive repeat bookings, attract health-conscious travellers, and generate revenue through memberships or partnerships. Investing in your gym means investing in the kind of experience that today’s guests actively seek out.

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How do hotel gyms work

Hotel gyms are typically reserved solely for hotel guests, but how they operate can vary widely between properties. Some are open 24/7 with keycard access, while others operate during set hours with staff oversight, and many are publicly accessible – with a paid membership.

Operating hours

Most hotel gyms are accessible early in the morning until late at night, as these are times that align with when guests are likely to fit in a workout. Properties catering to business travellers may opt for round-the-clock access, especially if guests are arriving from different time zones. A workout is a common solution to overcoming jet lag, after all. In those cases, secure keycard entry and surveillance systems help maintain safety without needing a full-time attendant.

Rules and policies

From a management perspective, gym rules are essential for safety and liability. Common policies include age limits, proper attire, equipment usage, and hygiene standards like wiping down machines after use. 

The key here is to make it as easy as possible to know and follow the rules. Posting clear signage and offering basic supplies like disinfectant wipes and towels makes it easier for guests to comply, and helps keep the space clean and inviting. 

Amenities

Beyond equipment, small touches can make a hotel gym stand out. Water stations, fresh towels, and mirrors are expected. Some properties go a step further with wellness extras like yoga mats, foam rollers, or even virtual fitness classes. It’s these details that show you’re thinking about the guest experience. These seemingly small, unique extras can be the difference between a returning guest and a one-off stay.

hotel gym

How to design a hotel gym

Designing a hotel gym is about making the most of your space, budget, and guest needs. Every hotel, and thus every hotel gym, is unique, but there are some core guidelines to follow for an initial foundation:

Hotel gym equipment

Start with versatile, durable equipment that suits a variety of fitness levels. Cardio machines like treadmills and stationary bikes are staples. Add free weights, resistance bands, and functional training tools like medicine balls or TRX systems to cater for nearly every need.

Individual hotel guests may only visit a few times, perhaps only once, during their stay, so you don’t have to invest in elaborate, extremely specific equipment. It pays to purchase high quality, commonly used, familiar equipment.

Hotel gym membership

Having a hotel gym open to the public can create a steady revenue stream; great for those slower seasons, with the bonus of making sure your investment continues to generate cash flow all year round. Consider flexible membership packages that appeal to nearby residents or business travellers who visit regularly. Bundling gym access with spa or wellness services adds more value. If you don’t have your own services here, consider partnering with a nearby business that does.

Hotel gym reviews

Online reviews offer insight into what guests value—and what they don’t. Cleanliness, equipment maintenance, and service are recurring themes. Addressing these areas can turn an average rating into a glowing one. Encourage satisfied guests to leave reviews through simple reminders or incentives.

Hotel chains with the best gyms

Some hotel brands are leading the way when it comes to fitness offerings. These examples can offer inspiration for your own setup, whether you’re working with a small space or aiming to develop a full wellness centre.

Westin Hotels & Resorts

Westin Hotels & Resorts has made fitness a core part of their guest experience. Many properties feature spacious workout areas, Peloton bikes, and in-room fitness gear. They also offer a gear lending program so guests can borrow workout clothes and shoes.

Equinox Hotels

Equinox Hotels, located in New York City, takes fitness to another level. Guests have access to a massive, high-end gym, group classes, personal training, and wellness services like cryotherapy. It’s a great example of how premium fitness amenities can become a brand hallmark.

IHG

Even Hotels, by IHG, cater specifically to health-conscious travellers. Each room includes fitness zones with equipment and guided workout videos. Their on-site gyms are modern and open 24/7, with a focus on functional training.

Hyatt’s

Hyatt’s StayFit gyms aim to make wellness accessible, with 24-hour fitness centres, modern equipment, and health-focused dining options. Many properties also feature partnerships with local fitness studios.

By Dean Elphick

Dean is the Senior Content Marketing Specialist of SiteMinder, the leading technology provider delivering hoteliers unbeatable revenue results. Dean has made writing and creating content his passion for the entirety of his professional life, which includes more than six years at SiteMinder. Through content, Dean aims to provide education, inspiration, assistance and value for accommodation businesses looking to improve the way they run their operations achieve their goals.

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